Our team knows how serious it is to keep your aircraft in service.  We also fully understand the nature of critical shipments to get you back in service. That’s why we have dedicated AOG teams ready to jump when needed.

– AOG (Aircraft of Ground) is defined as an emergency situation needed after KADEX  normal hours of operation. After hours service is for serious orders only.
– KADEX  normal hours of operation are 8:00 AM to 17:30 PM Monday to Friday
– AOG orders and deliveries are to established Net 30 accounts or credit card.
– From Peterborough add $250 to transport package to Air Canada
– From Calgary Air Canada and West Jet Cargo is available after hours
– YYC cargo is open 6AM-12AM all week
– KADEX can ship Air Canada within Canada after hours service.  Beyond this you must arrange your own  transportation – Sterling or Other.
– Factory Shipments from Textron can be placed until 10 AM Central Time on Saturday morning for delivery Monday morning.
– Hazmat shipping is not always available after hours. When available an extra charge of  $300 apply.

***All AOG transactions are final***

AOG Fee is $125 – non-negotiable – non-refundable for all transactions including warranty conditions. AOG fees are tied to the stock location of material.

Responsive – Experienced – Reliable.